Our Privacy Policy

We value your participation and support and are committed to protecting your privacy.

Columbia Pacific Food Bank’s website is a safe environment for anyone who visits, makes a donation, places an order, volunteers or advocates.

Columbia Pacific Food Bank maintains strict customer information privacy policies. We take great care to ensure that your information is not compromised by unauthorized persons.

Columbia Pacific Food Bank does not sell or rent names or other personal information about our donors, website users or subscribers to third parties.

Columbia Pacific Food Bank does not share your information with telemarketing centers. Columbia Pacific Food Bank does not use telephone marketing to solicit funds. Columbia Pacific Food Bank will only use your phone number if we need to verify information or occasionally to thank you for your contribution, ask for your opinion or invite you to a special event.

When you make a donation, volunteer, order a product, advocate or schedule a food donation barrel, Columbia Pacific Food Bank may ask you for your name, address, e-mail address, telephone number, fax number as well as other relevant information (e.g. hours available to volunteer or size of T-shirt).

When you visit Columbia Pacific Food Bank’s website, Columbia Pacific Food Bank also collects some non-identifying basic information from server logs. This includes total number of visitors, pages viewed, type of browser you are using, type of operating system you are using, domain name of your internet service provider and frequently used search words.

Columbia Pacific Food Bank uses non-identifying basic information (aggregate data) to analyze site usage and to improve the content and design of the site. On occasion, Columbia Pacific Food Bank may share aggregate data with sponsors, partners and other third-party vendors to encourage fund-raising.

Columbia Pacific Food Bank uses personally identifiable information you provide about yourself: a) to respond to your questions or comments about Columbia Pacific Food Bank services; b) to fulfill requests to volunteer, advocate or conduct a food drive; c) to process your donation, verify your credit card and send you a tax-deductible receipt; d) to process your order for merchandise and verify your credit card; f) confirm a donation or order; g) to thank you; h) to send you additional information about Columbia Pacific Food Bank programs, services and needs that we believe will interest you; i) to protect the security or integrity of the site; j) to protect against a threat of safety or destruction of property; and k) to protect against legal liability. We list donors who contribute $1,000 or more in our online annual report unless you ask that your gift be anonymous.

Columbia Pacific Food Bank may disclose to third parties aggregate statistics about donations, volunteers, orders and advocates (e.g., total number of donors, total amount of donations for specific periods, average gift size, total number of volunteers for specific projects or events, total number of advocates).

Columbia Pacific Food Bank will not use personal information in any way other than described in this policy. Columbia Pacific Food Bank requires employees, agents and contractors who have access to personal information to protect information consistent with this Privacy Policy.

If you prefer not to receive any mail or e-mail correspondence from us, please send us your request to be removed from mailing lists with your full name, address, phone number and e-mail address. Send your request to Columbia Pacific Food Bank, P.O> Box 1031, St. Helens, OR 97051. You may email your request to cpfb@cpfoodbank.org or call 503-397-9708. To help us process your request, tell us how you participate (volunteer, donate, advocate).

The security measures we take may not prevent all loss, misuse or alteration of information on the site. Columbia Pacific Food Bank is not responsible for any damages or liabilities relating to such security failures. It is understood that unauthorized third parties may access data and communications, including e-mail, when communicated via the internet. Because Columbia Pacific Food Bank’s website includes links to other websites, Columbia Pacific Food Bank cannot ensure the privacy practices of other such sites.

How to contact Columbia Pacific Food Bank

You may contact Columbia Pacific Food Bank with questions or comments about our Privacy Policy or to update any personally identifiable information at 503-397-9708 or P.O. Box 1031, St. Helens, OR 9751.

Columbia Pacific Food Bank reserves the right to revise and update its policy at any time. Columbia Pacific Food Bank will post and highlight any changes at this site.

Last updated February 28, 2017